Privacy Policy

Last updated: June 28, 2026

Scarlette operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Scarlette is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, billing address, shipping address, phone number, and email address.

• Payment and financial information, including payment card information, transaction details, payment confirmation, and other payment-related details.

• Account information, including your username, password, preferences, and account settings.

• Transaction information, including products you view, add to your cart, purchase, return, exchange, cancel, or save.

• Communications with us, including information you provide when contacting customer support.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including how you interact with, browse, or use the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, place an order, contact us, or otherwise provide your information.

• Automatically through the Services, including through cookies and similar technologies.

• From Shopify, service providers, vendors, and partners that help us operate our store and provide services.

• From business partners or other third parties, where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing, Tailoring, and Improving the Services

We use your personal information to provide the Services, including to process payments, fulfill orders, arrange shipping, manage returns or exchanges, maintain your account, remember your preferences, provide customer support, and create a more personalized shopping experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including to send promotional emails, show online advertisements, and provide product recommendations based on your activity on the Services.

You may opt out of promotional emails at any time by using the unsubscribe link included in our emails.

Security and Fraud Prevention

We use your personal information to help provide a secure shopping experience, authenticate accounts, detect and prevent fraud, investigate suspicious or illegal activity, and protect the safety and security of our Services.

Communicating with You

We use your personal information to communicate with you about your orders, account, inquiries, customer support requests, returns, refunds, and other service-related matters.

Legal and Compliance Purposes

We may use your personal information to comply with applicable laws, respond to lawful requests, enforce our terms and policies, resolve disputes, and protect our rights, property, customers, and business.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

• Shopify, vendors, and service providers who help us operate our store, process payments, fulfill orders, provide shipping, deliver customer support, analyze data, and provide technology services.

• Business and marketing partners who help us provide advertising, marketing, and promotional services.

• Third parties when you direct us, request us, or consent to the disclosure, such as when using social media integrations or third-party checkout tools.

• Affiliates or entities within our corporate group, if applicable.

• Legal authorities, regulators, or other parties when required by law, legal process, or to protect our rights, customers, business, or the Services.

• Third parties in connection with a business transaction, such as a merger, acquisition, financing, restructuring, or sale of assets.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside. Shopify may also process personal information to provide enhanced features, support personalized services, and improve the Shopify platform.

To learn more about how Shopify uses personal information, you may review Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the Services, remember your preferences, understand how visitors use our website, improve performance, and support marketing and advertising activities.

You may be able to control cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Services.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow links to websites that are not operated or controlled by Scarlette, you should review their privacy policies and terms.

We are not responsible for the privacy, security, content, accuracy, or practices of third-party websites or platforms.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so we can take appropriate steps to delete such information where required by law.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 years of age, as those terms may be defined under applicable privacy laws.

Security and Retention of Your Information

We take reasonable measures to help protect your personal information. However, no security system is perfect, and we cannot guarantee that information transmitted through the internet or stored electronically will be completely secure.

We retain personal information for as long as necessary to provide the Services, maintain your account, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

• The right to access or know what personal information we hold about you.

• The right to request deletion of your personal information.

• The right to request correction of inaccurate personal information.

• The right to receive a copy of your personal information or request portability.

• The right to opt out of certain uses of personal information, including sale, sharing, or targeted advertising where applicable.

• The right to manage marketing communication preferences.

These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before processing your request, as permitted or required by law.

You may exercise your rights by contacting us using the contact information below.

Marketing Communication Preferences

We may send promotional emails to you. You can opt out of promotional emails at any time by clicking the unsubscribe link in the email.

If you opt out of promotional emails, we may still send you non-promotional emails, such as order confirmations, shipping updates, account notices, customer support responses, or other service-related messages.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details below.

Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country where you live.

If we transfer personal information out of the European Economic Area, the United Kingdom, or other regions with data transfer requirements, we will rely on recognized transfer mechanisms where required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last updated” date above and post the updated version on this page.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any rights available to you, please contact us at:

Email: matthew83.work@gmail.com

Store: Scarlette